Neglected Incidents By Support Group Top 25 and Neglected Service Requests By Support Group Top 25

Candice_Yeudall

Candice_Yeudall Customer Advanced IT Monkey ✭✭✭

January 2017 in Analytics

Neglected Incidents By Support Group Top 25 and Neglected Service Requests By Support Group Top 25can anyone tell me why this is not sorted from most to least like the Active Incidents By Support Group - Top 25 and Active Service Requests By Support Group Top 25? And is there anyway to do it?

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Best Answer

seth_coussens Member Ninja IT Monkey ✭✭✭✭

January 2017 Answer ✓

In the next two weeks we will be releasing our new Analytics dashboards with version 7.3 of the portal. This will revamp all the dashboards (new navigation node, will not overwrite old dashboards) making them all customizable along with giving additional chart options. You should be able to make any changes you'd like once this is implemented.

6

Answers

seth_coussens Member Ninja IT Monkey ✭✭✭✭

January 2017 Answer ✓

In the next two weeks we will be releasing our new Analytics dashboards with version 7.3 of the portal. This will revamp all the dashboards (new navigation node, will not overwrite old dashboards) making them all customizable along with giving additional chart options. You should be able to make any changes you'd like once this is implemented.

6
Candice_Yeudall Customer Advanced IT Monkey ✭✭✭

January 2017

Very nice TY!

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