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Outlook Console - send e-mail

It would be very helpful to have more options for the Outlook Console.

+ send as same mailbox as SCSM
+ copy the send e-mail as atachment to the ticket
+ copy the send mail to the action log
+ option to insert the ticket description to the e-mail if needed
+ option to put the linked users  in CC if needed

5 votes

Submitted · Last Updated

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