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Saved Search Queries w/ User Not Storing Username Parameter

Russell_Klvacek Customer IT Monkey ✭

January 2017 in Analyst Portal

I have a scenario where if I save a search which searches for a particular user (Assigned to User = ******) and then attempt to run it, the username is not retained and the query returns no results. The query functions when I am creating the search, but, after saving the search and running it, it does not. Subsequently editing the search and review of the WebConsole.log file reveals that the saved parameter has been dropped entirely.

Has anyone else seen this? Any solutions?

queryBeforeSaving.png 51.7K

queryResultAfterSaving.png 16K

queryEditViewAfterSaving.png 12.1K

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Geoff_Ross Cireson Consultant O.G.

January 2017

Hi Russell,

Its ringing a bell but i think this was fixed. Are you running the latest version?

Geoff

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