Bulk-removal of comments and ratings

Leigh_Kilday Member Ninja IT Monkey ✭✭✭✭

January 2017 in Analyst Portal

In my test environment, truncating the KnowledgeArticle$Comment and KnowledgeArticle$Rating tables produced some errors when I tried to upgrade to 7.2.

Is there an easier way to bulk-delete these?

Comments

seth_coussens Member Ninja IT Monkey ✭✭✭✭

January 2017

What were the errors you were seeing? It's possible we store a few default values in those tables that are being looked at, but I'd have to see the errors to be able to tell you.

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Leigh_Kilday Member Ninja IT Monkey ✭✭✭✭

February 2017 edited February 2017

I should be able to find these again but I've forgotten where the installation logs go.

From memory there was a duplicate key error and some other stuff.

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