Asset Management Import of All Classes

Nick_FlintNick_Flint Customer Adept IT Monkey ✭✭

I'd like to have the Asset Management Import app support importing data for ALL SCSM classes.

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Comments

  • Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭
    Hi @Nick_Flint,
    What SCSM classes are NOT covered by the Cireson Asset Import connector that you want to import data for?


    Setting the target class to Business Service or Computer or Active Directory User etc. allows you to import data to these classes.

    Are there other classes that are not covered by this that you want to import in to?
  • Nick_FlintNick_Flint Customer Adept IT Monkey ✭✭
    @Brett_Moffett I think at the time we were looking for a way to import work items such as Incidents and Service Requests. We ended up using the CSV import in the console. We haven't used the Cireson Lifecycle Management tool to move work items around, but it would probably do the job too. 
  • Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭
    Correct.
    For Work Items you need to use the LMA tool to move WI's from one environment to the next.
    If you want to generate Work Items from a file or from some other external source, PowerShell is the go to here.

    @Nick_Flint, Can we close this feature request off?
  • Nick_FlintNick_Flint Customer Adept IT Monkey ✭✭
    Yes, that's fine.
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