Dashboard "Show Selected Results", Work Items No Longer Available to Open
I just noticed in 7.3 of the portal, when clicking on an element within a dashboard graphic, which then displays the related work items, (as shown below), the Work Items are no longer clickable (like they were in the previous version). So there is no way for the analyst to open up the relevant job without searching for it and opening it separately.
Should I log this as a bug?
Sorry just tested and can replicate, would recommend raising this one through support
Your screenshot shows two ID columns so it is possible the portal logic cannot pickup on the "link"
What I have done in my dashboards to to make sure the row only has one column named ID (upper required for portal logic) and then use the display name to get the parent work id (as part of the title)
Thanks for the tip. We will try adjusting our dashboard and see if that does the trick.
We tried modifying the column titles. This Didn’t fix it, and we also removed references to the parent Work Item ID and this also didn't work.
Any other ideas?
This is a bug, which is now being looked at by Cireson Support.
Here is an example sql query.
SELECT [WorkItemID], [ParentWorkItemID], [AssignedUser], [Title] ,[DisplayName], [CreatedByUser], Substring (DisplayName, 8, 50) as Description
StatusID <> 'C7B65747-F99E-C108-1E17-3C1062138FC4' and
StatusID <> '9DE908A1-D8F1-477E-C6A2-62697042B8D9' and
StatusID <> 'B026FDFD-89BD-490B-E1FD-A599C78D440F' and
StatusID <> 'BD0AE7C4-3315-2EB3-7933-82DFC482DBAF' and
StatusID <> 'EAEC5899-B13C-D107-3E1A-955DA6BF9FA7' and
StatusID <> '21DBFCB4-05F3-FCC0-A58E-A9C48CDE3B0E' and
StatusID <> '674E87E4-A58E-EAB0-9A05-B48881DE784C' and
StatusID <> '2B8830B6-59F0-F574-9C2A-F4B4682F1681'
Title like '%procurement%' or
Description like '%procurement')