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We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.
For more information around feature requests in the Cireson Community click here.
Optimize multiple object picker when Scoped is TRUE
Conner_Wood
Customer Ninja IT Monkey ✭✭✭✭
Hello All,
I recently needed to go ahead with custom list filters and I stumbled across a performance issue when setting Scoped to true on a multipleObjectPicker that uses Custom/Cireson Asset Enums.
Basically hitting OK to enter objects into the list after searching and selecting them will cause the webpage to freeze if you have 5 Hardware Asset Objects as having Scoped set to true tries to compare against each Config Item list without trying to do this asynchronously. Having Scoped set to false yields a far better response time. Therefore I'm requesting performance optimization.
/*********/
/** TAB **/
/*********/
{
	name: "Asset Relation",
	content: [
	{
		customFieldGroupList: [
		{
			name: "Business Services",
			type: "multipleObjectPicker",
			PropertyName: "HasRelatedWorkItems",
			ClassId: "1d870aa6-edb4-7d13-3950-d3c73755d6bf",
			PropertyToDisplay: {DisplayName:"DisplayName","OwnedByOrganization":"Owner","Classification.Name":"Classification", "Status.Name":"Status"},
			Scoped: true
		},
		{
			name: "Hardware Assets",
			type: "multipleObjectPicker",
			PropertyName: "HasRelatedWorkItems",
			ClassId: "C0C58E7F-7865-55CC-4600-753305B9BE64",
			PropertyToDisplay: {DisplayName:"DisplayName", "LocationDetails":"LocationDetails", "SerialNumber":"SerialNumber", "ModelEnum.Name":"Model", "HardwareAssetType.Name":"HWType"},
			<font color="red">Scoped: false /* This speeds up the list as it won't try to filter on other lists which Cireson needs to optimize severely as there is noticeable delay - solution == multi-threaded. */</font>
		},
		{
			name: "Software Assets",
			type: "multipleObjectPicker",
			PropertyName: "HasRelatedWorkItems",
			ClassId: "81e3da4f-e41c-311e-5b05-3ca779d030db",
			PropertyToDisplay: {DisplayName:"DisplayName", "LocationDetails":"LocationDetails", "ManufacturerEnum.Name":"Manufacturer", "LicenceStatus.Name":"Licence", "SoftwareAssetType.Name":"SWType"},
			Scoped: true
		}
		]
	}
	]
},
6
Comments
We recently added the same scoped multiobjectpickers to our service requests. Now, all service requests take 10+ seconds to load, where as before it was only a second or two.
We recently found some code to hide the tab with service requests if they aren't related to assets, but the loading still occurs, so it's not really a solution.
Is there a way only load the extra tab code on specific requests? We would be ok if only the asset related service requests had this increased load time.