Working with Attachments
I'd like to make working with attachments as easy as possible for the team and thought I'd ask how what everyone else is doing
Currently if there is an attachment in a task, the analysts have to
- open the request
- go to "related Items" page
- Scroll to the attachments section
- open each attachment in turn until they find the one that they need.
Some potential options I'd like would be:
- Display an attachment icon on the grid view - with preview?
- Move the attachments section of the form onto the General page?
- Preview the attachments without opening them all?
Any help would be gratefully received.