Home Service Manager Portal Feature Requests
We appreciate you taking the time to vote and add your suggestions to make our products awesome! Your request will be submitted to the community for review and inclusion into the backlog.

We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.

For more information around feature requests in the Cireson Community click here.

Sync 'Extended Class Fields' into Data Analytics Database

Adrian_PaechAdrian_Paech Customer Advanced IT Monkey ✭✭✭

Currently OOB functionality only brings across 'in built' SCSM fields as part of the data analytics solution.

This is kind of pointless, as almost every customer wants to be able to refer to extended fields in addition to OOB fields.

It would also be nice to be able to list out the fields to be synchronised, rather then just assuming we want all fields to be synced. Maybe this could be configured via the portal, or alternatively via the installation process.

Please vote to get this functionality added asap.

The sooner it does, the sooner we can get rid of the in-built SCSM datawarehouse :)

Cheers,

Adrian

18 votes

Submitted · Last Updated

Sign In or Register to comment.