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Sync 'Extended Class Fields' into Data Analytics Database

Adrian_PaechAdrian_Paech Customer Advanced IT Monkey ✭✭✭

Currently OOB functionality only brings across 'in built' SCSM fields as part of the data analytics solution.

This is kind of pointless, as almost every customer wants to be able to refer to extended fields in addition to OOB fields.

It would also be nice to be able to list out the fields to be synchronised, rather then just assuming we want all fields to be synced. Maybe this could be configured via the portal, or alternatively via the installation process.

Please vote to get this functionality added asap.

The sooner it does, the sooner we can get rid of the in-built SCSM datawarehouse :)



18 votes

Submitted · Last Updated

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