Linking Survey Response to Specific Ticket

Christopher_Carver Customer Adept IT Monkey ✭✭

March 2017 in Survey App

I want to limit the amount of typing a customer has to do when filling out a survey. So is there away to pass a variable in the URL link of the survey to the ticket the survey is for? That way if less than desirable feedback is provided, we can see in the specific result what ticket the customer was referring to.

Best Answer

Christopher_Carver Customer Adept IT Monkey ✭✭

March 2017 Answer ✓

And.... never mind. Thank you Seth Coussens

https://support.cireson.com/KnowledgeBase/View/1318#/

1

Answers

Christopher_Carver Customer Adept IT Monkey ✭✭

March 2017 Answer ✓

And.... never mind. Thank you Seth Coussens

https://support.cireson.com/KnowledgeBase/View/1318#/

1
Katie_Dyer Member Advanced IT Monkey ✭✭✭

March 2017

Glad you found it!

0

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