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CAB approvals in My Work/Team Work

Erin_MurphyErin_Murphy Customer IT Monkey ✭

We have specific CAB approval groups for Major/Emergency/Retro CRs.

We have 2 domains, both domains have the same groups in them and i can choose either group in the RA.

My question is, when these groups are chosen, shouldnt the members of these groups be able to see the RA as something assigned to them in My Work or Team Work?

They are email enabled Universal Security groups.


We need the approvers to be able to view the RA's in the portal.


Any ideas?


Answers

  • Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭
    Here are some things to check:

    Have you clicked on the My Work navigation tab?
    Have you selected the "Show Activities" check box to show the Review Activities?
    Is the review activity In Progress?


  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    edited March 2017
    Hi Erin

    We have a feature request open here for this functionality:
    https://community.cireson.com/discussion/757/

    Id recommend using automation to add each member of the group as a reviewer rather than assign a group as the reviewer.

    Regards
    Joe
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