Affected users unable to open workitems
When end users try to access work items where they are the affected user they receive the error in this screenshot:
they can see all their logged work items in the "My Requests" view but when they click on any of them this is the result. This happens from the moment the work item is logged and is true of all work items where they are the Affected user.
I have set the Domain Users group as a member of the End User role in SCSM and granted the end user role access to some parts of the catalogue and all my users are able to access those parts of the catalogue and log request using the portal, but they cannot subsequently view their requests.
What have I done wrong?