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Display Name for email address notifications

Daniel_ClarkeDaniel_Clarke Customer IT Monkey ✭
Does anyone know how to put the Display Name in the SMTPEmailReturnAddress field?


  • Daniel_ClarkeDaniel_Clarke Customer IT Monkey ✭
    The knowledge base article Send Email Configuration and Usage claims the following:
    • Specify the "from" email address and display name
    Does anyone know how to add the display name as currently it only shows the email address which looks messy.

  • Konstantin_Slavin-BoKonstantin_Slavin-Bo Customer Ninja IT Monkey ✭✭✭✭
    Yeah, there isn't really any examples or anything indicating how it needs to be structured, but I guess if it should be anything it would be the default Outlook structure, e.g. IT Helpdesk <[email protected]>
  • Daniel_ClarkeDaniel_Clarke Customer IT Monkey ✭
    I tried the above solution but that didn't work. Does anyone else have a solution?
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