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Created by view on the portal

Magnus_Lundgren1Magnus_Lundgren1 Customer Adept IT Monkey ✭✭
Hi.

Im trying to create a view in the portal so that a user can view all service requests where ME is "Created By"
is this possible?

Answers

  • Peter_SettlePeter_Settle Customer Advanced IT Monkey ✭✭✭

    Hi,

    The My Requests view will show all items created by the logged in user, whether they be Service Requests, Incidents etc.

    Or are you looking for something else?

  • Magnus_Lundgren1Magnus_Lundgren1 Customer Adept IT Monkey ✭✭
    The My Request view only shows workitems where you are affected user.
    We have forms where they select a user from a query prompt, i then have a workflow that sets that user as affected user. And therefore the workitem is not longer visable for the one who made the order.

    however i can se who made the request as that user is now under "created by" i want a view where they can track orders that have made for other users.
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