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Asset Management Import

Vignesh_Sridhar

Vignesh_Sridhar Customer IT Monkey ✭

April 2017 in Service Manager Asset Management Feature Requests

Hi,

I have created an Asset Management Import and have imported from a CSV file.

There are 367 records in the csv file but the import has only recorded 329 in the console.

The log says 367 lines are processed and the import is successful but i am able to view only 329.

Any idea how I can get all the records in the console? should I be restarting any services?

Please Help!!

Regards,
Vignesh

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David_Morris1 Member Advanced IT Monkey ✭✭✭

April 2017

if all lines have been imported successfully in the log might be worth checking if the value you are using as a primary key has duplicates in the file if so the first line with the key will be imported successfully and then the values will be changed by the next line associated by that key. which could explain why you have less assets imported than lines in the file

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