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GetUserRelatedInfoByUserId - add option to filter in/out MyRequests and Computers arrays

Jerry_Veldhuis

Jerry_Veldhuis Customer Advanced IT Monkey ✭✭✭

April 2017 in Service Manager Portal Feature Requests

For some users with many workitems, this call can be take quite a while. I'd like to suggest adding a way to choose to include or exclude the MyRequests and Computers from the response. In our env we use this call to populate data for a LiveChat connection in which we are only interested in the top-level user ci information.

To make it consistent with GetGridWorkItemsMyGroups, maybe showMyRequests and showComputers. Both of which could default to false, that way the call is backwards compatible.

6

6

6 votes

Submitted · Last Updated April 2017

Comments

Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

April 2017

YES. I also use this web call and the responses are HUGE, when all I want is the user info. I keep clicking the upvote button but it only gave one vote...maybe the others are just running late and will show up later.

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