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How to filter a view to be analyst's closed incidents

James_ToulmanJames_Toulman Customer IT Monkey ✭
I can't work our how I create a view in SCSM that I can promote that shows the closed ticket for my analysts. Could somebody tell me how I can achieve this. Thanks James

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Answers

  • James_ToulmanJames_Toulman Customer IT Monkey ✭
    Thanks Joe. I will give it a try
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