What table stores AD mapping of the Support groups?
Best Answer
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merlenette_jones Member Advanced IT Monkey ✭✭✭Then we need to focus our attention on the Connector itself as that is the source of truth for syncing information into our CMDB.
You can check this by navigating to a user SCSM console>>configuration items>>search for user>> open user account>> access extensions tab>> is the information updated there? Most likely not. You will need to create a new AD connector and sync the user data through the newly created connector.
Keep me posted on the results,
Merle6
Answers
Let me know if you have further questions,
Merle
You can check this by navigating to a user SCSM console>>configuration items>>search for user>> open user account>> access extensions tab>> is the information updated there? Most likely not. You will need to create a new AD connector and sync the user data through the newly created connector.
Keep me posted on the results,
Merle
Are you disabling the other connectors?
You will want to create a new connector as the old connector has become corrupted. So you can delete it or disable it
@Nathan_Erdman were you ever able to get a resolution to your issue? Mine has re-appeared again after weeks of nothing changing...
Heres the Query and the script.
-- Execute the following SQL Query to find the DataSourceID number for the AD Connector that is used to bring the users into SM
Use ServiceManager
Select * from LFX.datasource
-- Update the line below replacing # with the corresponding AD connector DataSourceID from above to reset the AD Watermark
-- for that connector. The Next AD Synchornization performed will be a FULL synchronization. Will take a lot longer to run
exec [LFX].[ResetWatermarkForDataSource] #,'erroroutput'