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Make the grid views smaller in RO

Åsa_Nilsson

Åsa_Nilsson Customer Adept IT Monkey ✭✭

April 2017 in Service Manager Portal Feature Requests

It's not clear to all users that after filtering in the picklist of computers in a RO you actually have to click or select the item in the grid before you are able to save/submit the RO. An idea is to make the grid view smaller and dont let it load data before the user click search.

3

3

3 votes

Submitted · Last Updated April 2017

Comments

Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

April 2017

Everybody likes the RO form until I show them the multi-object picker. This control needs to go back to the drawing board. Something with checkboxes for selected items would be a terrific start, according to my users.

Getting back on topic, I also love this suggestion not to load the data until the search begins. Or even adding a separate "browse" button for those who want to scroll for some reason. The control requires quite a bit of explanation to new users, as it is.

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