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Map Prompt not filling property when used twice

David_JohnsenDavid_Johnsen Customer Advanced IT Monkey ✭✭✭
I'm almost certain I've done everything right here and I can't see anyone reporting this as an issue online, so I'm really confused.

I've created an RO, that has a Boolean tick box on it that I need to populate a property on 2 separate runbooks/activities. The first one runbook/activity is populated perfectly, the second doesn't receive anything and it stays blank.

It's not an issue with the runbooks themselves, as the data is simply not there on the runbook activity, so it's before it gets to orchestrator. As far as I can tell the issue must relate to the Templates (Service Request and Runbook Automation Activity)?

This is the Runbook Activity Template:

This is the mapping on the Request Offering:

This is the blank Runbook Activity:

And finally this is the other runbook activity attached to the same RO, populated with the same prompt, that shows it is working for that one:

Best Answer


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    David_JohnsenDavid_Johnsen Customer Advanced IT Monkey ✭✭✭
    I can't believe it! that worked! Thank you @Tony_Collett
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