Advanced Send Email sending from multiple email address

Jessica_Richardson

Jessica_Richardson Customer IT Monkey ✭

May 2017 edited May 2017 in Advanced Send Email

We have a SCSM environment where we have multiple departments that use this for ticketing. That being said, is it possible for the Advanced Send Email to send FROM multiple email addresses? So if the help desk emails a user, it comes from the help desk email (then if the user replies, it will go to the help desk email). If business emails a user, it comes from the business email address, etc.

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Best Answer

Tony_Collett Cireson Support Super IT Monkey ✭✭✭✭✭

May 2017 Answer ✓

Unfortunately at this stage the Advanced Send Email task only sends from the email that is set up in the Advanced Send Email settings. You are welcome to submit a Feature Request for this kind of thing to be implemented.
https://community.cireson.com/categories/console-app-feature-requests

5

Answers

Tony_Collett Cireson Support Super IT Monkey ✭✭✭✭✭

May 2017 Answer ✓

Unfortunately at this stage the Advanced Send Email task only sends from the email that is set up in the Advanced Send Email settings. You are welcome to submit a Feature Request for this kind of thing to be implemented.
https://community.cireson.com/categories/console-app-feature-requests

5

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