(Client Error) : Error message access denied

AMoreau

AMoreau Member IT Monkey ✭

May 2017 in Configuration Manager Ticker

Hi,
I'm using Cireson Ticket App version 1.2.1608.9 with SCCM build 1610.

I push cireson ticket app client with SCCM with this cmd : Execute-MSI -Action Install -Path "Cireson Ticker App Client x64.msi" -Parameters "/QN"

On some workstations i'v this two errors in the client's log :

-Error: WMI query could not be performed.

-Error message: Access denied

This clients can not displaying advertissements.

Thanks for your help

Augustin

Cireson TickerApp.log 171.9K

0

Answers

F_Christiansen Cireson Dev Advanced IT Monkey ✭✭✭

May 2017

Hi Augustin,

The Windows installer package should set a specific WMI permission allowing all users to perform queries against WMI.
I suggest you add a log and all users targeting to your Windows Installer package installation, e.g.:
Execute-MSI -Action Install -Path "Cireson Ticker App Client x64.msi" -Parameters "/QN /l*v %windir%\logs\ticker.log ALLUSERS=2"
In the log, look for:
"Setting Read permissions for BuiltIn\\Users group (S-1-5-32-545) on WMI namespace 'root/ccm/policy/machine/requestedconfig"
And check the result, should be "WMI permissions applied successfully." On failure "Error applying WMI permissions." and then the error message.

Let us know if it helps.

Best regards
Flemming Appelon Christiansen

0

This discussion has been closed.

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