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(Client Error) : Error message access denied

I'm using Cireson Ticket App version 1.2.1608.9 with SCCM build 1610. 

I push cireson ticket app client with SCCM with this cmd :  Execute-MSI -Action Install -Path "Cireson Ticker App Client x64.msi" -Parameters "/QN"

On some workstations i'v this two errors in the client's log : 

-Error: WMI query could not be performed.
-Error message: Access denied 

This clients can not displaying advertissements.

Thanks for your help 



  • F_ChristiansenF_Christiansen Cireson Dev Advanced IT Monkey ✭✭✭
    Hi Augustin,

    The Windows installer package should set a specific WMI permission allowing all users to perform queries against WMI.
    I suggest you add a log and all users targeting to your Windows Installer package installation, e.g.:
    Execute-MSI -Action Install -Path "Cireson Ticker App Client x64.msi" -Parameters "/QN /l*v %windir%\logs\ticker.log ALLUSERS=2"
    In the log, look for:
    "Setting Read permissions for BuiltIn\\Users group (S-1-5-32-545) on WMI namespace 'root/ccm/policy/machine/requestedconfig"
    And check the result, should be "WMI permissions applied successfully." On failure "Error applying WMI permissions." and then the error message.

    Let us know if it helps.

    Best regards
    Flemming Appelon Christiansen
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