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Unable to Attach file through add button on RELATED Items tab - to a change request

Suruchi_Bharati

Suruchi_Bharati Customer IT Monkey ✭

June 2017 in Analyst Portal

One of our users us reporting the below issue - unable to attach file through the Add button under File Attachments on RELATED ITEMS tab . I see one file is already attached there. Is there a limit to the number of files that can be added here. I tried adding a simple txt file but it simply doesnt add. This is critical - please help

I have test results (attached in this email) and I was looking to attach these to the CR but the Add on RELATED ITEMS – File Attachments’ never uploads the file.

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Peter_Settle Customer Advanced IT Monkey ✭✭✭

June 2017 Answer ✓

The limit is controlled in SCSM as shown below:

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Peter_Settle Customer Advanced IT Monkey ✭✭✭

June 2017 Answer ✓

The limit is controlled in SCSM as shown below:

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Suruchi_Bharati Customer IT Monkey ✭

June 2017

Thanks Peter.

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Peter_Settle Customer Advanced IT Monkey ✭✭✭

June 2017

Your Welcome.

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Suruchi_Bharati Customer IT Monkey ✭

June 2017

This issue is resolved

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This discussion has been closed.

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