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Remember current location on form when applying changes

Michael_BaldryMichael_Baldry Customer Advanced IT Monkey ✭✭✭
We have a number of groups who deal with a lot of Manual Activities, and they have a common complaint with their process flow:
  1. They receive a MA notification, telling them that an MA in their Support Group's area has become active
  2. They go to the MA, assign it to themselves, and then hit "Apply", so that the rest of their team knows they've picked it up
  3. The portal kicks them back to the "General" tab, and minimizes the MA that they are working on
They have asked if it would be possible to apply & then immediately redirect them back to the same MA they were looking at. Possibly an "Apply" button that's attached directly to the MA form?
17 votes

Submitted · Last Updated


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