Getting APPCRASH on Microsoft.EnterpriseManagement ServiceManager.UI.Console.exe

Lou_Guardia

Lou_Guardia Customer IT Monkey ✭

June 2017 edited June 2017 in Analyst Portal

We have been getting APP Crashes on the Service Manager Console. has anyone else encountered this issue. Interesting thing is we have another user that is doing a remote desktop to the server that Service Manager application is on and is forced to login and it works fine for her. But when I do a remote desktop to this server and try opening the App it automatically logs me in without the login prompt. Could my userid be getting cached somewhere and be causing this issue? Any thoughts or work arounds?

Thanks

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Answers

Lou_Guardia Customer IT Monkey ✭

June 2017

Interesting thing on this issue is that I removed my admin rights on the admin user account I was using to do a remote desktop to this server and I was prompted for a login to open Service Manager and the APP Crash stopped happening. So could this be related to cached data stored with the user login?

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