How to SQL query to ServiceManagement DB (Portal)

Kenneth_Andersen

Kenneth_Andersen Customer IT Monkey ✭

June 2017 in Analyst Portal

Hi.
I have just populated some extra field to the ReleaseRecord class, and I will like to create a SQL query and show the fields on the portal.
But I cant find the fields in the workitem DB ?

0

Best Answer

Geoff_Ross Cireson Consultant O.G.

June 2017 Answer ✓
Hi Kenneth

Extended properties are not cached into the ServiceManagement DB. You will have to join your SQL query to tables in the ServiceManager DB. They will be in a table of the class extension name or all extensions of a class are available from a view with the name of the base class.

EG

SELECT WorkItemId, Extended.CustomField1_75DF0BE8_3446_F616_6AC0_8510B74838AF FROM WorkItem JOIN ServiceManager.dbo.MTV_System$WorkItem$Incident Extended ON WorkItem.Id = Extended.BaseManagedEntityId
5

Answers

Geoff_Ross Cireson Consultant O.G.

June 2017 Answer ✓
Hi Kenneth

Extended properties are not cached into the ServiceManagement DB. You will have to join your SQL query to tables in the ServiceManager DB. They will be in a table of the class extension name or all extensions of a class are available from a view with the name of the base class.

EG

SELECT WorkItemId, Extended.CustomField1_75DF0BE8_3446_F616_6AC0_8510B74838AF FROM WorkItem JOIN ServiceManager.dbo.MTV_System$WorkItem$Incident Extended ON WorkItem.Id = Extended.BaseManagedEntityId
5

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