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Has anyone had a blank navigation ribbon after upgrading to 7.4.2012.11 Service Manager Portal?

David_HicksDavid_Hicks Customer IT Monkey ✭

We're continuously getting this error now, but the key looks completely fine from the Admin page.

2017-06-28 11:08:07,570, ERROR [  46]:  SessionTimeoutWaring Missing localization value for requested Key.
2017-06-28 11:08:07,571, ERROR [  46]:  SessionExpiringMessage Missing localization value for requested Key.
2017-06-28 11:08:07,572, ERROR [  46]:  SessionExpiredMessage Missing localization value for requested Key.
2017-06-28 11:08:07,572, ERROR [  46]:  RenewSession Missing localization value for requested Key.

Best Answer

  • merlenette_jonesmerlenette_jones Advanced IT Monkey ✭✭✭
    Accepted Answer

    We're continuously getting this error now, but the key looks completely fine from the Admin page.

    2017-06-28 11:08:07,570, ERROR [  46]:  SessionTimeoutWaring Missing localization value for requested Key.
    2017-06-28 11:08:07,571, ERROR [  46]:  SessionExpiringMessage Missing localization value for requested Key.
    2017-06-28 11:08:07,572, ERROR [  46]:  SessionExpiredMessage Missing localization value for requested Key.
    2017-06-28 11:08:07,572, ERROR [  46]:  RenewSession Missing localization value for requested Key.


    Hello David,


    Can you try recycling the Cireson Cachebuilder service if you haven't already done so.


    Have you attempted to rerun the install?

Answers

  • merlenette_jonesmerlenette_jones Member Advanced IT Monkey ✭✭✭
    Accepted Answer

    We're continuously getting this error now, but the key looks completely fine from the Admin page.

    2017-06-28 11:08:07,570, ERROR [  46]:  SessionTimeoutWaring Missing localization value for requested Key.
    2017-06-28 11:08:07,571, ERROR [  46]:  SessionExpiringMessage Missing localization value for requested Key.
    2017-06-28 11:08:07,572, ERROR [  46]:  SessionExpiredMessage Missing localization value for requested Key.
    2017-06-28 11:08:07,572, ERROR [  46]:  RenewSession Missing localization value for requested Key.


    Hello David,


    Can you try recycling the Cireson Cachebuilder service if you haven't already done so.


    Have you attempted to rerun the install?
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