Chris_Suchadoll
Customer IT Monkey ✭
I am creating a renewal warranty for a Kodak scanner and do I choose the Warranty or Support and Maintenance or both? What is the difference?
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Answers
Lease - Static Start and End dates, or Master status (Applies to HW Assets)
Support & Maintenance - Static Start and End dates, NO Master status (Applies to HW or SW Assets)
A HW Asset can have a Warranty or Lease, and a Support & Maintenance contract
A SW Asset can have a Support & Maintenance contract