Survey App Reporting ? and exportable to an excel?

David_AcevedoDavid_Acevedo Customer IT Monkey ✭
Is there a better way to report survey results ? SQL or Excel?

I have implemented the Survey App and it has done a good job on relating work items per each survey however, the reporting area needs a lot of improvements. Maybe I could be wrong but you cannot generate a proper report for past month as an example. There are few other areas to where you see the report for a Survey and if you try to click on the responses nothing come up, it will be nice to have a link URL for each survey.


The Recent Results sections should be improved to where you have  monthly or weekly result or just a list with Survey ame, User, Date, results?




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Answers

  • Tom_HendricksTom_Hendricks Customer Ninja IT Monkey ✭✭✭✭
    We do not make any use of the survey app yet, due primarily to this.  I have had higher-priority concerns to tackle first, but can easily add my voice to what you have already drawn up.

    Thanks for starting the feature request for this.
  • S_TerryS_Terry Member Advanced IT Monkey ✭✭✭
    Reporting would be key especially for IT satisfaction survey's. I don't know if this is set up already but it would be nice if results were in the Service Manager db so we can combine results with other other data.
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