Survey App Reporting ? and exportable to an excel?

David_Acevedo

David_Acevedo Customer IT Monkey ✭

July 2017 in Survey App

Is there a better way to report survey results ? SQL or Excel?

I have implemented the Survey App and it has done a good job on relating work items per each survey however, the reporting area needs a lot of improvements. Maybe I could be wrong but you cannot generate a proper report for past month as an example. There are few other areas to where you see the report for a Survey and if you try to click on the responses nothing come up, it will be nice to have a link URL for each survey.

Image: https://us.v-cdn.net/6026663/uploads/editor/ik/l5z0ebmj66bm.png

The Recent Results sections should be improved to where you have monthly or weekly result or just a list with Survey ame, User, Date, results?

Image: https://us.v-cdn.net/6026663/uploads/editor/td/2llnztfxifc6.png

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Answers

Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

July 2017

We do not make any use of the survey app yet, due primarily to this. I have had higher-priority concerns to tackle first, but can easily add my voice to what you have already drawn up.

Thanks for starting the feature request for this.

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Sean_Terry Customer Advanced IT Monkey ✭✭✭

August 2017

Reporting would be key especially for IT satisfaction survey's. I don't know if this is set up already but it would be nice if results were in the Service Manager db so we can combine results with other other data.

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David_Johnsen Customer Advanced IT Monkey ✭✭✭

October 2019

Was this ever developed?

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