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Web/Distributed Apps with Software Assets for a full Inventory

Tom_Hendricks

Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

July 2017 in Service Manager Asset Management Feature Requests

It would be very useful to see all assets together, with much (but not all, of course) of the same metadata whether they are installed in the OS or are Web applications, for example.

While it is not necessarily important that they use the same form or have the same class, being able to show all the applications a team supports, whether windows app or web app, has tons of value. If it were possible to track (probably not the same way as an SA, maybe even manually) license counts, etc. next to a normal SA such that a team could see the maintenance cost for ALL the CI's they support, that would also be huge.

I am currently looking at capturing the web apps as DA's and creating a report that merges them with Software Assets. That will work, but a Cireson solution for this complete with forms and views would be far better.

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2 votes

Submitted · Last Updated July 2017

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