Should the "Browes by Category" items collaps everytime you click on them?

Karen_Bruster1

Karen_Bruster1 Member IT Monkey ✭

August 2017 in Analyst Portal

When I click on a category item it expands to show sub-categories, but when I click on the sub-category the entire tree refreshes and collapse. If you open the category again and select another sub-category it doesn't collapse again. Is this expected behavior?

1

Answers

Tracie_Marshall Customer IT Monkey ✭

August 2017

I've noticed a similar issue in my portal. When selecting drop down lists occasionally it will expand and then collapse again quickly.

0
James_Atance Cireson Support Advanced IT Monkey ✭✭✭

August 2017

Hi Karen,

What version are you running as I am not experiencing this in v8.x

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Karen_Bruster1 Member IT Monkey ✭

August 2017

James_Atance said:

Hi Karen,

What version are you running as I am not experiencing this in v8.x

James I have portal version 7.4.2012.3, Management Pack version 7.7.2012.185.

0
Olena_Prychyna Customer IT Monkey ✭

February 2019

After upgrade Portal to v 8.12.6 we started to experience exactly the same behavior as @Karen_Bruster1 described.

It even does it when we remove our custom.js file and use OOB.

How do we fix it?

0

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