When installing v7.4.2012.9/11 I have some general questions: is it best to stop the app pool/portal/cache builder before doing the install? When you cache builder on one server and portals on 1 or more should you stop cache builder and other portals before you do a portal only install? Lastly when you do a portal only and DB/Cache builder have been installed you get a popup saying the DB s/b installed. I was under the impression the DB was only installed once. Any other notes on doing a install...
In a single server solution I typically leave them running and let the Portal installer do what it needs. Since you have multiple servers running different components of the Portal, then I recommend stopping those components before doing the install to prevent installer issue due to locks.
We only need a single DB, therefore all the separate component installs must point to the DB, when asked.
Also, you can upgrade from 5.0.x to 7.4. Once there, you can then upgrade to 8.
Hope that helps,
This good information... Couple more questions:
#1 did you have a back-out plan in-place? If so what was it?
#2 You mentioned separate installs pointing to DB... Do you mean you installed the DB each time you ran the install or just the first time for the first component?
#3 What components did you stop if they weren't being installed on the other instances? App-Pool, Portal, Cache Builder?
#4 Here is my set-up 3 Cireson Portals. One runs just cache builder but we install the portal just disable it. And 2 other servers that run Portal ONLY. My plan is to install the cache builder server first. Stop all app pools/portals/cachebuilder select all options. When it comes up the second time before doing the install stop app pools/portals/cachebuilder. The same process would be followed for the other 2 portals only except I would only install the portal.
Does sound like a good plan? I tried it in a multi environment in QA and it seemed to work... I also plan to disable connectors & DW job schedules so nothing is going on while installing... Full backups of custom code, service manager db & service management db.
In response to #1 following ITIL best practices you should always have a backout plan and will vary based on your environment. But at the vary least you should have snap shots of you Cireson/SCSM/SQL env before proceeding.
#2 The DB will be upgraded as part of the install and obviously only needed once.
#3 Depends what you have running on those. I would just stop all the cireson components including the web site and app pool.
#4 Sounds correct, however you know your environment best and glad to hear you've tested the procedure in QA.
Hope that helps,