Token Portal Username across multiple domains

Alex_Marsh

Alex_Marsh Premier Partner Advanced IT Monkey ✭✭✭

August 2017 edited August 2017 in Service Manager

Any thoughts on the above guys? What's the easiest method you've used to filter out users with the same username when in a multi domain environment for portal requests where you need to return the current logged in user?
It's odd that the domain component is not usable as when you map the token to a text field you get the format domain\username but this isn't (from what I can see) carried through when using it in a query results

0

Best Answer

Alex_Marsh Premier Partner Advanced IT Monkey ✭✭✭

August 2017 Answer ✓

@Cory_Bowe I actually found a way of doing this in the portal with the help of @Martin_Blomgren. You can check it out here https://community.cireson.com/discussion/comment/10105#Comment_10105

1

Answers

Cory_Bowe Customer Adept IT Monkey ✭✭

August 2017

We've discovered the same issue. The best solution we have come up with is to run a script every night that finds these "secondary" accounts and changes the displayname to include the domain.

eg. Cory Bowe (admin)(yourmomsdomain)

At least the users can pick out the account they need without much trouble even though filtering is wonky.

0
Alex_Marsh Premier Partner Advanced IT Monkey ✭✭✭

August 2017 Answer ✓

@Cory_Bowe I actually found a way of doing this in the portal with the help of @Martin_Blomgren. You can check it out here https://community.cireson.com/discussion/comment/10105#Comment_10105

1

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