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Correction: I got a query working with Order By on accident. It actually looks like this is related to the "Reset State" button mentioned below.
Exporting them to Excel proves that they are indeed empty. I have never seen this before.
If I run the query in SQL Server, it returns the same number of rows, but the columns actually have data in them.
Other reports where I lean away from portal dashboards are our SMA dashboard (we don't use the WAP) and Cireson Cache Builder status.
This is yet another case of logic getting in the way, because clicking Reset State did the trick perfectly.
Our queries are essentially identical, but I have shortened some of the column names so that they display better.
I've typed it before and I'll type it again, this dashboard feature rocks.
Also, if you're looking for the "loudest objects in SCSM" query here it is. For the unaware, this query will take longer than those other two to run entirely based on the size of your SCSM deployment.
I continue to feel a bit behind the curve on the SQL Tables, as it is so easy to get what you want in management studio. Then it seems to get lost in translation when using the SQL Table widget.
Also, thank you for sharing. Greatly appreciate it, and timing is perfect as we experienced issues just last week.
Also, this is not my query. All credit absolutely goes to Travis Wright for this - https://blogs.technet.microsoft.com/servicemanager/2013/01/14/troubleshooting-workflow-performance-and-delays/
The following screenshot from a v8+ SQL Table Widget here allows you to pick the data source.
Querying ServiceManager db works in v7.4.2012.9 as I was able to create a SQL Table Widget for the 'loudest objects in Service Manager' which is another query from Travis Wright's queries for troubleshooting workflow performance. Granted it seems to take around 20-30 seconds for the query to return, however it does end up returning. Oddly enough when the page loads it states 'no results' until the results are finally displayed.
For Workflow Status it simply states Empty with no data being presented:
As I pointed out to Tom earlier in the thread, I also returned empty results. Hitting "Reset State" cleared this up for us.
I identified that the issue was due to the portal I was on. The issue resided in my 'pre-prod' site, but not my 'prod' site.
The good news is with v7.4.2012.9 you are able to query ServiceManager and even the SCSM DW (we use for dashboards that leverage custom fields) using the SQL Table Widget. My issue once on my 'prod' portal of v7.4.2012.9 resided in spaces within the alias/as statement. I thought I converted all spaces to underlines, however I missed one
Thank you very much for all of your contributions Adam. It is greatly appreciated!!
Glad to help. Related to this, there are few threads open on workflow troubleshooting performance. I'd be interested to hear if you arrive at any root cause analysis. I think there is a lot data missing in this area that stands to benefit us all. While there is going to be variance between environments, part of me would like to believe there is perhaps something common.
Are you using ServiceManger or Cireson to run the Query?
@Adam_Dzyacky That's what I thought.
So far the only one that has been displaying any results is the Loudest Object query. But I will keep trying.
Thank you for your helpful posts.
Within our environment, we still struggle with the spaces in the alias, therefore we have to use the character or no space.
@Adam_Dzyacky and @Brad_McKenna - I tried the Reset State and it did not work, so I tried Brad's two sugestions and they did not work. I do have v 7.4.2012.3, though so maybe that is the issue.