Config Item Search

Karen_Bruster1

Karen_Bruster1 Member IT Monkey ✭

September 2017 in Analyst Portal

Hi,
Is there a way to limit the amount of items that show in the Config Item Search, to maybe just; Users and Groups, Computers, Printers.... Mine is showing every thing under the sun.

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Answers

Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

September 2017

Hi Karen

You can limit which classes you want in the portal, checkout the below KB:
https://support.cireson.com/KnowledgeBase/View/1258

Cheers
Joe

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Karen_Bruster1 Member IT Monkey ✭

September 2017

@Joe_Burrows Thank you I did a search but could not find what I was looking for, my googling skills need work.

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Karen_Bruster1 Member IT Monkey ✭

September 2017

@Joe_Burrows do you know if you still have to use the entire class tree or can you just us the final class in version 7.4.x and newer?

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Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

September 2017

Hi Karen

Yep i believe so, you will also need to truncate the table for configuration items and lastmodifed and restart cachebuilder after making the change so it only syncs down the CIs you want.

Cheers
Joe

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Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

May 2018

I am sure that the answer is yes, but in 8.x, do we still have to specify the whole class tree?

I get why it was set up this way, but I really do not want some of the parent classes to be selectable.

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Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

May 2018

Hi Tom

Correct - no changes here and you still have to specify the whole class.

Regards
Joe

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