Adding a new section to indicent.js

Joshua_Walker

I want to add the resolution section that is found in the console, to the incident form in the portal. Where do i find the name for the customFileGroupList like for example IncidentInformation which has the displayname Incident Information. Can i find it in SCSM Entity Explorer?

David_Allen

You can add this to your Incident.js file to add the Resolution Description..

{

  name: "Resolution Description",

  rows:[

    {

      columnFieldList: [

        { DataType: "LongString", PropertyDisplayName: "ResolutionDescription", PropertyName: "ResolutionDescription", Disabled: true }

      ],

    }

  ]

},

The property name for the resolution category is ResolutionCategory, if you want to add that too.

Konstantin_Slavin-Bo

Hi,

First of all, there's already a Resolution tab on the incident form on the portal. You can move the content to another tab if you wish.

Regarding the 'name' property, this can be whatever you want, so name: "Something Else" would give the heading Something Else. The built-in headings (and other strings) are accessible in the Localizations menu (by clicking you name in the top right corner). Here you can change existing translations and add new ones.

David_Allen

You can add this to your Incident.js file to add the Resolution Description..

{

  name: "Resolution Description",

  rows:[

    {

      columnFieldList: [

        { DataType: "LongString", PropertyDisplayName: "ResolutionDescription", PropertyName: "ResolutionDescription", Disabled: true }

      ],

    }

  ]

},

The property name for the resolution category is ResolutionCategory, if you want to add that too.

Konstantin_Slavin-Bo

Hi,

First of all, there's already a Resolution tab on the incident form on the portal. You can move the content to another tab if you wish.

Regarding the 'name' property, this can be whatever you want, so name: "Something Else" would give the heading Something Else. The built-in headings (and other strings) are accessible in the Localizations menu (by clicking you name in the top right corner). Here you can change existing translations and add new ones.