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Failed to save changes to form

Joshua_WalkerJoshua_Walker Customer IT Monkey ✭
I created a custom Enum list that i added to my IR form. All the entries in the list work fine and stay saved when i submit or apply the form. Today i added a new entry to the list and tested it in the SM console and it worked. So i Restarted the cache builder and recycled the App pool and i can see my new entry in the list. But i had already set the field to the new entry yet in the portal it was blank when i had reloaded the page to get the new entry. So i selected it again and hit save and i get "Request Failed". I tried removing and re-adding (reloading Cache builder and app pool in between)  the item to my enum list. The List is in a sealed MP and the items are saved in a Unsealed MP. If i choose any other item in the list, it works.Is there some sort or item limit per enum list?

I hit F12 and i see 

VM13269:1 POST https://helpdesk.addenda.int/Incident/Save 500 (Internal Server Error)(anonymous) @ VM13269:1send @ jquery.min.js?v=799:5ajax @ jquery.min.js?v=799:5save @ wiMain.js?v=799:729(anonymous) @ wiMain.js?v=799:498click @ (index):2701dispatch @ jquery.min.js?v=799:3v.handle @ jquery.min.js?v=799:3(index):1 Error in event handler for runtime.onMessage: TypeError: Cannot read property 'val' of undefined    at Object.cipEvents.triggerActivatedTab (chrome-extension://oakpnnaknlicjghpchokjoelhfjnmhcd/rdmchrome.js:2313:15)    at chrome-extension://oakpnnaknlicjghpchokjoelhfjnmhcd/rdmchrome.js:61:14

Best Answer

  • Joshua_WalkerJoshua_Walker Customer IT Monkey ✭
    Accepted Answer
    Fixed...needed to restart Data access service and then cache builder and then app pool

Answers

  • Joshua_WalkerJoshua_Walker Customer IT Monkey ✭
    Accepted Answer
    Fixed...needed to restart Data access service and then cache builder and then app pool
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