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Microsoft Service Manager Training by Cireson Experts

IT MonkeyIT Monkey O.G.
edited September 2017 in Events & News

Microsoft Service Manager Training

Whether you're new to Microsoft Service Manager or looking to refresh your skills, join us for a two-part, online instructor-led course covering installation, configuration, and use of Microsoft Service Manager. We'll also cover the basics around Cireson apps, with regards to reporting, security, and interaction with other System Center components, including: 

  • Service Manager Console Installation and Overview
  • Managing Incidents, Problems, Change Requests, and Service Requests 
  • Managing Lists, Views, and Templates 
  • Workflow Overview 
  • Managing Subscriptions and Notifications 
  • Building a Service Catalog 
  • Service Manager Connectors 
  • How Service Manager integrates with System Center Orchestrator 

View the full agenda here

Upcoming sessions:

  • Part 1: October 30, 2017 - 9:00 AM - 4:30 PM CDT, Chicago
  • Part 2:  October 31, 2017 - 9:00 AM - 5:00 PM CDT, Chicago

To learn more or register for either class, please email [email protected]  


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