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External Tools for Users

Hi ! 

We are using all sort of Sharepoint Form to automate through Orchestrator operations on users and computers.

One of our goals with CMP was to centralize our Service Desk & Help Desk operations on one single platforme that centralize all information they need. Thus I'd like to know if it would be possible to consider adding "External Tools for Users" as it'll allow us to easily push information coming from the CMP to a forms and deal with user operation as well as we do with computers.

Many thanks in advance, I'll monitor the thread if you have any questions / remarks.

David Gaillard
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Submitted · Last Updated


  • Hi David,

    Well, anything is possible :-) We do listen to feedback from our customers, and try to work on requests that we hear a lot. This is the first that I've heard of having External Tools for users. Can you offer some ideas on what type of actions you'd want to see on Users? That would certainly help us prioritize the work.



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