Home All Other Feature Requests and Ideas
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Service Summary E-mail (scheduled)

A daily or weekly e-mail (report) outlining changes in Wok items (IR,SR,CR,PR,MA…) by support groups like what we can do on SharePoint lists. i.e.:  What’s new, completed, closed, SLO in warning or breached… With this kind of summary, a helpdesk manager can easily and quickly follow-up what is going on in his team. 

9 votes

Submitted · Last Updated

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