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Display Customer Information and image from EWS below User Name
Basically it displays information below the Affected User on both Incidents and Service Requests. it can be modified to work with any other user pickers added to a form as well (eg as shown in the image below we have a Primary contact that this also shows below when the prepHelpBlock is called for it as well.
just include in your custom.js, and in the attached file search for "EWSServerName" and update the variable with the address for your ews server (do not include the https:// or anything after the domain name)
it can be modified easily to show other information or remove what it currently shows