Redirect Service Catalog Listing to User Home Page

Andrew_Reiter

We are using a custom home page for our end users and don't want to use the service catalog listing page.  When a user starts a request offering but cancels it, it returns them to ServiceCatalog/Listing.  Is it possible to change this behavior to take them to their home page instead?

Portal Version: 8.0.2016.7

Tom_Hendricks

What if custom javascript set the pageForm.returnUrl property back to the custom home page after the request offering is loaded?  If I am not mistaken, that would take them back to whatever page is held in that property after saving.  I could also be wrong here, but it appears that this can be set using app.lib.setFormReturnUrl()

Geoff_Ross

@Andrew_Reiter

As far as I can tell fro my testing, the cancel button on a request offering, just takes you back to where you were before. Just like back in the browser. Can you explain more about how your custom home page works and we can probably figure this out.

Geoff

Andrew_Reiter

Thanks for the response, Geoff.  The home page is custom HTML/js that links the user to a service offering based on which link they click.  Right now the service offering only has a single request offering, but the intention is to expand that to include many.  So, the user would initiate the request from the page ServiceCatalog/Listing#/Service/GUID.

Andrew

Tom_Hendricks

What if custom javascript set the pageForm.returnUrl property back to the custom home page after the request offering is loaded?  If I am not mistaken, that would take them back to whatever page is held in that property after saving.  I could also be wrong here, but it appears that this can be set using app.lib.setFormReturnUrl()

Andrew_Reiter

Thanks, Tom.  We were able to use app.lib.setFormReturnUrl("/") to set the return URL back to the root of the portal, which will take the user or analyst to the appropriate home page.

Darryl_Munro

@Andrew_Reiter any chance you might be able to share the code you used here to help me out with the same issue :-)
Cheers Darryl

Andrew_Reiter

Darryl_Munro said:

@Andrew_Reiter any chance you might be able to share the code you used here to help me out with the same issue :-)
Cheers Darryl

We added the following to our custom.js file.

// Set Request Offering redirect back to the users home page
if (document.URL.indexOf("ServiceCatalog/RequestOffering") !== -1) {

     app.lib.setFormReturnUrl("/");

     return;

     }

Darryl_Munro

Did you include that in a function you were already using? Shot thanks @Andrew_Reiter very helpful and saved someone who is very new to javascript the need to pull out what little hair I have :-)
Thanks!!!

Darryl_Munro

@Andrew_Reiter you need to drop the 'return' in that code as it won't work with it like that, however I assume you may be running it from within another function.