We appreciate you taking the time to vote and add your suggestions to make our products awesome! Your request will be submitted to the community for review and inclusion into the backlog.

We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.

For more information around feature requests in the Cireson Community click here.

@Mentions - Add Work Item Class as "Supported Properties"

Brian_WiestBrian_Wiest Customer Super IT Monkey ✭✭✭✭✭
Goal is that since the portal relies on class to open the url of a specific work item and the Notification template is generic across all work item types. Want the ability to string a url so the recipient can click a link in the email to go directly to the commented work item.
For example 
https://portal.com/{{Class:WorkItem}}/Edit/{{Id:WorkItem}}
5 votes

Submitted · Last Updated

Comments

  • seth_coussensseth_coussens Product Owner Ninja IT Monkey ✭✭✭✭
    So you are looking for the workitem class property and workitem ID property?

  • Brian_WiestBrian_Wiest Customer Super IT Monkey ✭✭✭✭✭
    Yes. Since the notification fires for both SR and IR but the portal needs specific url strings to match the class need to be able to have it be one of the options.
  • seth_coussensseth_coussens Product Owner Ninja IT Monkey ✭✭✭✭
    What if we just provide you a property that inserts the URL to the ticket?
  • Brian_WiestBrian_Wiest Customer Super IT Monkey ✭✭✭✭✭
    That would work as well. :)
  • Conner_WoodConner_Wood Customer Advanced IT Monkey ✭✭✭
    This sounds familiar to Custom single work item edit url for all types.
    Though it would be nice for Cireson to make it part of the Cireson Portal instead of a add-on.
Sign In or Register to comment.