Username in userpicker

Magnus_Lundgren1

Magnus_Lundgren1 Customer Adept IT Monkey ✭✭

November 2017 in Analyst Portal

Hi.

Can you add username in the userpicker? like in the consle "John Smith (JOSM0314)"
if you type for EX John Smith and get back a result of 10 John Smith how do you know wich one you want?

We have a support group where most of the people calling dont know their username.

0

Answers

john_doyle Cireson Support Ninja IT Monkey ✭✭✭✭

November 2017
Hi Magnus,
I can't give you the username, but I can give you the email address if that helps?

You can add the username by adding the ExtraProps attribute on the userpicker in the form:
{ DataType: "UserPicker", PropertyDisplayName: "AffectedUser", PropertyName: "RequestedWorkItem", ExtraProps: "UserName" },

To get the email address. add this to custom.js:
app.custom.formTasks.add('Incident', null, function (formObj, viewModel) {<br> formObj.boundReady(function() {<br> $('input.input-userpicker').data('kendoAutoComplete').setOptions({template: "#: data.Name # (#: data.Email#)"});<br> });<br>});

NB: This will only work from version 8.2.0 or later. The email address was added to support the @mention functionality.
3
Ben_Tey Partner Adept IT Monkey ✭✭

March 2020
https://community.cireson.com/discussion/comment/11613#Comment_11613

@john_doyle , may i have the email address script for custom.js ?
app.custom.formTasks.add('Incident', null, function (formObj, viewModel) {
I only can single first line as above.
0

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