Export incidents incl. action log and attachments
I'm looking for a way to export all incidents for a specific support group including the full action log/comments and all the attachments for each incident. Would that be possible somehow?
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When you say 'export' what kind of format are looking for that can provide all that information?
To grab all that data and attachments you will probably need to write something in SQL or PowerShell but I'm not sure how you would present all that data.
thanks for the quick reply. The preferred format would be csv. The attachments could be saved in one location but it should be possible to map them to the according incidents somehow (e.g. the file name could contain the IR).