warning days for Support and Maintenance contracts

Ad_BruilAd_Bruil Customer IT Monkey ✭
How can I change the warning days for Support and Maintenance contracts? and is it possible to set different days for different Contracts?

Best Answers

  • Ad_BruilAd_Bruil Customer IT Monkey ✭
    Accepted Answer
    Thanks for the reply, this is OK.

Answers

  • Ad_BruilAd_Bruil Customer IT Monkey ✭
    Accepted Answer
    Thanks for the reply, this is OK.
  • Morten_MeislerMorten_Meisler Premier Partner Advanced IT Monkey ✭✭✭
    Hi-jacking old thread here :)

    Is there any possibility to set a warning threshold per Contract? And not a global threshold for all? We have different support & maintenance contracts for different software

    Thanks
  • damon_mulligandamon_mulligan Cireson Consultant Advanced IT Monkey ✭✭✭
    In the Asset Management Settings you set a % of the contract remaining to have it set a Warning status for contracts. This is a global setting for Leases, Support Contracts, and Warranties. The above feature request is a common request. Please give it an up vote if you have not already. Those do get sent to our development team. In the mean time, you can extend the different Contracts with a list property for "notify period". With list values of 30, 60, 90, 120. Then they used that along with subscriptions to setup additional notifications. You can also setup views that show contracts with 30/60/90 days before expiration. Based on the expiration date, you can base views for expiring contracts in a certain calendar or financial quarter.

    Feature Requests for this. Please up vote if you agree.
    https://community.cireson.com/discussion/897/contract-notice-period-against-a-support-contract

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