Linking a Cireson portal created KB article to an SR?

James_Palmer

James_Palmer Customer IT Monkey ✭

December 2017 in Self-Service Portal - Community

Hi Guys,

I've created a rather nice KB article in the Cireson portal, but I can't see it appearing in SM, even after I restart cachebuilder.

Any ideas?

Thanks

James

0

Best Answers

James_Palmer Customer IT Monkey ✭

December 2017 Answer ✓

Found you need to link it to a request offering ...

1
Matt_Medley Member Advanced IT Monkey ✭✭✭

December 2017 Answer ✓

James_Palmer said:

Found you need to link it to a request offering ...

Hey James, thank you for using the Cireson Community and for posting your solution.

5

Answers

James_Palmer Customer IT Monkey ✭

December 2017 Answer ✓

Found you need to link it to a request offering ...

1
Matt_Medley Member Advanced IT Monkey ✭✭✭

December 2017 Answer ✓

James_Palmer said:

Found you need to link it to a request offering ...

Hey James, thank you for using the Cireson Community and for posting your solution.

5

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