Replace Affected User column with Assigned To in My Requests view in the SM Portal

Keena_Turner Customer IT Monkey ✭

January 2018 in Analyst Portal

My Requests by definition means you know who the Affected User is - yourself. But it would be nice to have the Support Group and/or the Assigned To fields available to the view.

Best Answer

Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

January 2018 Answer ✓

This should be a Feature Request. Your observation, @Keena_Turner is the first comment my users make when they see that view. Especially end users.

5

Answers

Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

January 2018 Answer ✓

This should be a Feature Request. Your observation, @Keena_Turner is the first comment my users make when they see that view. Especially end users.

5

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