Is it possible to get the action log to show who opened a workitem?

Robert_Osterberg Customer Advanced IT Monkey ✭✭✭

January 2018 in Analyst Portal

In the SCSM console you always got the record opened and the AD name of that person in the action log. Is this something that is doable in the SSP or ???

Best Answer

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

January 2018 Answer ✓

Are you referring to somewhere outside of the History tab?

5

Answers

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

January 2018 Answer ✓

Are you referring to somewhere outside of the History tab?

5
Robert_Osterberg Customer Advanced IT Monkey ✭✭✭

January 2018

yes in the action log as in the SCSM console there is alwas a record opened and a analyst display name see picture

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