Special Permission need for CreateOnBehalfGroup ? Translation-Issues in Portal with German Language

 (Sorry for my english)

We are using the CreateOnBehalfGroup-Function  allow users to create tickets for other users.

We create an AD-Group "SCSM-Portal-User"  (Memder is the AD-Group  "Domain-User")  for the CreateOnBehalfGroup-Function. In the Portal-Configuration we add  Group  "SCSM-Portal-User" to the CreateOnBehalfGroup-Section. So far, so good.

When "normal" User use the  CreateOnBehalf-Function and make a query to find a User, the result every time is empty.

When an Admin-User does makes the same, the result is fine:

Are there any special permission we have to set vor the CreateOnBehalfGroup-AD-Group? I can`t find anything :(


And we have some Language Translation issues. There are some parts in the Webportal, where all fist Letters are capital, like in the ScreenShot:

We have checked the Translation in the Portalconfig, all ist fine. I think thats a Bug in the HTML-Code?

And is it possible to set the start-size from the Query-Dialog and the query result Limit?


Thanks for any Response :)

Regards from Germany

Stefan

Answers

  • Roland_KindRoland_Kind Partner Advanced IT Monkey ✭✭✭

    Hi,

    regarding you second topic "capitalize all first lettters" --> add this to your custom.css - that should work

    label {
       text-transform: none;
    }


    regards


  • Stefan_KadiocStefan_Kadioc Customer IT Monkey ✭

    Hi Roland,

    thanks for the quick Response.

    Unfortunately, it doesnt work :(. Have also restart the Server.

    Regards

    Stefan

  • Roland_KindRoland_Kind Partner Advanced IT Monkey ✭✭✭

    Hi Stefan,

    thats strange - just to be sure, did you empty your local browser Cache (temporary files etc. ?)

    (the "old" custom.css is maybe cached on your pc)

    regards

    Roland


  • Stefan_KadiocStefan_Kadioc Customer IT Monkey ✭
    edited February 1
    Hi Roland,
    have cleared and empty anything. (Browsercache / Tempfiles)  Nothing changed.
    Have tested this on different Clients. Same result.


    May be Cireson Support has an Idea ;) 

    RegardsStefan



  • Roland_KindRoland_Kind Partner Advanced IT Monkey ✭✭✭

    Hi Stefan,

    thats really strange - because in my env. it looks like this:

    If I remove the lines from the custom.css it looks like your screen shot - I am using Portal 8.2.x / 2016

    I am not sure, but did you customize the request offering (yes/no question)

    regards

    Roland

  • Stefan_KadiocStefan_Kadioc Customer IT Monkey ✭
    edited February 1
    Hi Roland, 
    yes, we have customized the custom.js and add some Code for the Checkboxex.
    Found this here in the Community ;)
    I try it with an empty custom.js.

    (Update:)
    With empty custom.js. it Works :)

    Thank you very much for your Support :)


    Regards
    Stefan

  • Roland_KindRoland_Kind Partner Advanced IT Monkey ✭✭✭

    Hi Stefan,

    great :-) - maybe your customization can be adopted to work with this, too,

    (maybe a css (inline) style is missing)

    regards

    Roland

Sign In or Register to comment.